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Hall Rewards

Hall Rewards Rules and Regulations

  1. The official program start date was November 1, 2017.
  2. Hall may change Hall Rewards rules, regulations, benefits, conditions of participation, or levels for awards in "Points" (accrued units that can be redeemed toward select future transactions in accordance with these Program Terms and Conditions at a conversion rate specified below) or "Credits" (stated in dollar amounts that can be accrued and redeemed toward select future transactions in accordance with these Program Terms and Conditions), in whole or in part, at any time without notice, even though changes may affect the value of the Points or Credits already accumulated. Hall may withdraw, limit, modify, or cancel any Point or Credit redemption, or increase the Point or Credit rate at any time. Hall has the final say as to whether a product qualifies for Hall Rewards Points or Credit redemption.
  3. Hall has the right to terminate the Hall Rewards program at any time. In accordance with the notice provisions outlined in this document, in the event of termination, any accrued Points/Credits will be forfeited.
  4. Members earn points and/or credits by making qualified purchases of products or services as more specifically described below:

    Points

    1. Each Point is worth $.01 toward qualifying future purchases from any Hall dealership.
    2. Points are earned by making qualified purchases of products and services only at Hall dealerships. These qualified purchases are:
      1. New or used vehicle purchases
      2. Customer paid service/parts transactions
      3. Body Shop transactions
      4. Over-the-counter parts purchases
    3. Points are earned in the following amounts:
      1. 10,000 points for any vehicle purchase
      2. 5 points for every dollar spent on customer-paid service/parts transactions (excluding sublet work) at a Hall service center.
      3. 1 point for every $1 spent on any paid-in-full and completed body shop transaction.
    4. Hall reserves the right to award promotional bonus points, special offers, or challenges from time to time at its sole discretion.
    5. The following military statuses are eligible for 1,000 Bonus Hall Rewards Points for every customer paid service repair order (RO)and contingent on the presentation of military ID or credentials.
      1. Active US Military
      2. Members of the United States Delayed Entry/Enlistment Program
      3. United States Veterans
      4. United States Military Retirees
      5. United States Military Medically Retired Personnel
      6. Spouse/Surviving Spouse of any of the above
      7. Eligible Dependents of any of the above
    6. Points cannot be earned on the following transactions:
      1. Repairs completed under warranty
      2. Warranty, finance, or insurance product purchases
      3. Fleet vehicle purchases (defined as vehicles purchased by a federal, state, or local government entity, or rental car companies.)
      4. Taxes, fees, and surcharges
    7. Hall reserves the right to determine final Points awarded.
    8. Points may not be redeemed on the following transactions:
      1. Lease buyouts
      2. Repairs completed under warranty
      3. Body Shop transactions
      4. Warranty, finance, or insurance product purchases
      5. Rental vehicle services
      6. Taxes, fees, and surcharges
    9. Points earned in sales, service, parts, or body shop will be available for redemption within 10 business days of a completed paid transaction.
    10. All redemptions of Hall Rewards Points are issued through Hall Rewards on behalf of Hall.
    11. Member must purchase at a Hall location and activate their Hall Rewards account before redeeming Points.
    12. To redeem, the member must provide their Hall Rewards member number and valid I.D. at the time of purchase.
    13. Hall Rewards points have no cash value.
    14. Point amount award levels are subject to change at any time in accordance with the notice provisions outlined in this document.
    15. The sale, purchase, brokerage, resale, barter or exchange of Hall Rewards Points for compensation is expressly prohibited. Any violation of these rules, as determined by Hall in its sole judgment, may result in cancellation of the member's account, future disqualification from program participation, and forfeiture of all Points and/or Credits accrued.
    16. Members are responsible for paying all applicable taxes, fees, and surcharges for products or services purchased.
  5. Points/Credits cannot be redeemed in conjunction with vehicle manufacturer rewards and offers.
  6. Credits are not transferable. Points can be transferred between Hall Rewards members pursuant to Hall Rewards procedures and processes. Once Points have been transferred, they are no longer available to the previous member. Transferred Points expire five (5) years from the date of transfer.
  7. Points and Credits will expire after three (3) years from the date earned if the account is not activated. Consistent with the general rules and regulations of Hall Rewards, Hall reserves the right to revise or terminate Hall Rewards at any time. If no Point/Credit amount from any source is posted to a Hall Rewards member's account for three (3) consecutive years, the account is subject to termination, including the immediate forfeiture of all accrued Points/Credits. Once the account is activated, (i) Points expire five (5) years from the date earned, and (ii) Credits have no expiration date
  8. Hall reserves the right to award promotional Points/ Credits, or challenges through special offers available to Hall Rewards members based on activity, geographic location, program participation, or information supplied by the member.
  9. All Point/Credit amounts and subsequent redemptions must be earned and used according to program terms and conditions. Hall has the final say as to whether an activity qualifies for earning and/or redeeming Hall Rewards points/credits.
  10. Hall reserves the right to cease mailing or emailing materials to any Hall Rewards member who has not accumulated any Points or Credit amount for 60 days.
  11. Abuse of the Hall Rewards program (including failure to follow program policies and procedures, the sale or barter of award redemptions and any misrepresentation of fact relating thereto or other improper conduct), as determined by Hall in its sole judgment, may result in cancellation of the member's account, future disqualification from program participation, and forfeiture of all Points/Credits accrued.
  12. Hall reserves the right to interpret and apply the policies and procedures communicated in the program terms and conditions. All determinations by Hall shall be final and conclusive in each case.
  13. The data furnished to Hall may be used to bring Hall Rewards members relevant and valuable offers, promotions, or challenges from Hall locations. A member can email Hall Rewards at hallrewardshelp@mileone.com if they do not wish to use it for this purpose.

Body Shop Deductible Credits

  1. Hall Rewards members earn a $25 Body Shop Deductible Credit after each paid service transaction at a Hall Service Center (including service transactions paid by a third party).
  2. Hall Rewards members' Body Shop Deductible Credit Balance cannot exceed $500 at any given time. However, there is no limit to total lifetime accumulation.
  3. Body Shop Deductible Credits can only be applied toward the member's out-of-pocket deductible on a Body Shop transaction covered by the member's auto insurance.
  4. The redemption of Body Shop Deductible Credits on a single transaction is limited to the lesser of $500 or the member's out-of-pocket deductible expense related to the repair.
  5. All redemptions of Body Shop Deductible Credits are issued through Hall Rewards on behalf of Hall.
  6. The redemption of Body Shop Deductible Credits may be limited or prohibited by the Member's insurance carrier. The member is responsible for verifying that their carrier allows for redemption of Body Shop Deductible Credits before attempting to redeem.
  7. Member must complete a Body Shop transaction that results in the member having to pay an out-of-pocket deductible expense in accordance with their auto insurance policy.
  8. To redeem Body Shop Deductible Credits, the member must provide their Hall Rewards member number and valid I.D. at the time of purchase.
  9. Body Shop Deductible Credits have no cash value.
  10. Body Shop Deductible Credit amount award levels are subject to change at any time without notice
  11. The sale, purchase, brokerage, resale, barter or exchange of Body Shop Deductible Credits for compensation is expressly prohibited. Any violation of these rules, as determined by Hall in its sole judgment, may result in cancellation of the member's account, future disqualification from program participation, and forfeiture of all Points and/or Credits accrued.
  12. Members are responsible for paying all applicable taxes, fees, and surcharges for products or services purchased.
  13. Body Shop Deductible Credits will be available for redemption the following business day after the repair order is paid in full and closed.

Enrollment

  1. Hall Rewards is open to any individual who makes a qualifying purchase (as described in the Hall Rewards Terms & Conditions) at any participating Hall Automotive location upon enrollment completion.
  2. To participate, a member must activate their Hall Rewards account online or at a participating Hall location.
  3. Corporations or other legal entities cannot be enrolled as members.
  4. Only one person may be enrolled per Hall Rewards account. An individual may have only one account, and that must be in his/her legal name. Membership will be listed under the participant's full name, phone number, and email.
  5. Membership is non-transferable, and each member will receive a unique Hall Rewards account PIN.
  6. Retroactive credit will not be given for purchases made before enrollment.

Notice

  1. Hall reserves the right to change Hall Rewards rules, regulations, benefits, conditions of participation, or levels for awards in Points or Credits, in whole or in part, at any time without notice to members.
  2. Hall reserves the right to terminate the Hall Rewards program at its sole discretion at any time without notice to members. In the event of program termination, the ability for members to earn Points and Credits will immediately cease.
  3. Any members who have an accumulated balance of Points or Credits will be notified of program termination via email (at the address associated with the member's account). These members will have ninety (90) days from the date of the email to redeem any accumulated Points or Credits in accordance with these Terms & Conditions, after which all unredeemed Points or Credits will be forfeited.